cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
geopublic
Mayor / Maire

Re: Locked out of account


@MomHenneberry wrote:

Tried iPad , iPhone and computer none work it says sorry you’ve been locked out


@MomHenneberry  Best to notify Public Mobile. To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am (Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm (Eastern).

MomHenneberry
Good Citizen / Bon Citoyen

Re: Locked out of account

Thanks i will do that 

z10user4
Mayor / Maire

Re: Locked out of account


@MomHenneberry wrote:

Thanks i will do that 


Apparently waiting an hour might get you another chance at the account after being locked out. But the fact that even 611 isn't giving you anything...

Need Help? Let's chat.