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Great Neighbour / Super Voisin

Locked out of Account

I've locked myself out of my account. Is there some who can help me? 

@Moderator_Team

Thanks.


Accepted Solutions
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Deputy Mayor / Adjoint au Maire

Re: Locked out of Account

Send a private message to the @Moderator_Team and they should be able to help you out.

View solution in original post


All Replies
Highlighted
Deputy Mayor / Adjoint au Maire

Re: Locked out of Account

Send a private message to the @Moderator_Team and they should be able to help you out.

View solution in original post

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Great Neighbour / Super Voisin

Re: Locked out of Account

My email address on account was changed a few months ago and now I am trying to get into my account and  it is not accepting the new email or password.

Help!

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Mayor / Maire

Re: Locked out of Account

@Tealdragonfly

Can you reset your password for your new email address?

 

If the reset function does not work, you will need to contact moderator.

 

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

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Great Neighbour / Super Voisin

Re: Locked out of Account

I've tried to re-set it twice but I'm not getting an email to the new email address

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