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Locked Out

jnay
Great Neighbour / Super Voisin

Hello,

I'm locked out of my account. Can someone please help me unlock it? Thank you!

37 REPLIES 37


@jonboy1112233 wrote:

@CS_Agent anyone want to help>>??? i cant rememeber what i did in high school


@jonboy1112233

You have posted in an old thread. For future reference you'll get more visibility and faster help for your problem if you start a new topic.

 

The password function hasn't been working smoothly for a while - you'll need to contact the moderators for help. Working on a first come first serve basis, they will get back to you asap. We recommend that you enable email notifications so that you get their message right away and follow the procedure right away to avoid another reset time out.

 

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

jonboy1112233
Great Neighbour / Super Voisin

@CS_Agent anyone want to help>>??? i cant rememeber what i did in high school

jonboy1112233
Great Neighbour / Super Voisin

this is bugging the crap out of me someone HUMAN help me out please

 

jnay
Great Neighbour / Super Voisin

Thanks @ShawnC13 and @Mana for the quick responses. I'll message the mods 🙂

Cheers,

Jnay

CS_Agent
Customer Support Agent


 

Mana
Mayor / Maire

@jnay please send a private message to @CS_Agent and they will be able to help you out. 

 

In your message to them please include:

 

- your account number

- your phone number

- your account pin

- your accounts email 

ShawnC13
Oracle
Oracle

@jnay,

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.