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Locked Out, No Password

aewwilliams
Great Neighbour / Super Voisin

I can't remember my SelfServe password and every reset link they sent me was expired as soon as it arrived. Now I am locked out of my account for trying so many times. Help!

3 REPLIES 3

ChuckYeah
Mayor / Maire

Here's how to contact a moderator and create a support ticket. Explain your issue to SIMON, the ? comment box in the bottom right.
SIMON

Use as few words as possible to allow the BOT to understand you better. Answer his questions until you get to here:Create a support ticket

Click on "Submit a ticket" and the Moderator team will take over your case and respond to your concern within 48 hours. May take longer, but the promise of the new Ticketing System was that it will reduce these wait times.
About @Moderator_Team

Shutdown
Model Citizen / Citoyen Modèle

Contact moderators they can help you with this.

popping
Retired Oracle / Oracle Retraité

@aewwilliams wrote:

I can't remember my SelfServe password and every reset link they sent me was expired as soon as it arrived. Now I am locked out of my account for trying so many times. Help!


You need moderator help.

Click on the ? mark icon at the bottom right corner of this page to get started with SIMon send a ticket to moderator.  Wait time is about 24 hours.  

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