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Good Citizen / Bon Citoyen

Re: Is self serve not working for anyone else?

Understand, but I really need to access by midnight or I have to pay an extra month when I want to snooze it gir a couple months.

Re: Is self serve not working for anyone else?


@chuck_grady wrote:

It works now for me. Try incognito mode.


Trying multiple browsers including Internet Explorer, Firefox, Edge, and Chrome all yield the same result for me. Incognito mode in Chrome still loads a blank page for me.

Model Citizen / Citoyen Modèle

Re: Is self serve not working for anyone else?


@DebThordarson wrote:

Understand, but I really need to access by midnight or I have to pay an extra month when I want to snooze it gir a couple months.


@DebThordarsonAs mentioned in your other thread....put a hold on your card registered for autopay and it will not be able to charge it. Then you can deal with it being removed tomorrow.

Town Hero / Héro de la Ville

Re: Is self serve not working for anyone else?

Not working for me and I'm trying to port out two numbers today. 😂😂😂

Great Neighbour / Super Voisin

Re: Is self serve not working for anyone else?

Yes, the same to me

Highlighted
Model Citizen / Citoyen Modèle

Re: Is self serve not working for anyone else?

There is a self serve problem that @Moderator_Team  should be aware of or at least @Tiana_V  should be notified about. If you need to prevent autopay from occurring  put a hold on your autopay card. However @DebThordarson @mtfolks  @pingh112  @Tt01  if you are porting out phone numbers your account needs to be active to do so.

Great Neighbour / Super Voisin

Re: Is self serve not working for anyone else?

I'm currently having no issues at the moment.

 

I just activated my new and account and also updated credit card info on my family members' accounts as well.

 

Try different browsers or deleting the cache, which might resolve the issue.

Deputy Mayor / Adjoint au Maire

Re: Is self serve not working for anyone else?

It is back for me now....

 

AE_Collector

Great Neighbour / Super Voisin

Re: Is self serve not working for anyone else?

back up again.