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Invalid SIM then failed activation VISA denied sort of

Nikki-Chick
Good Citizen / Bon Citoyen

SIM card arrived and we tried to activate. NFG!

Desire is to port my wifes Rogers number to PM.

She wants the 90 day province wide voice with global text and 6GB data.

Also setup for direct visa payments.

In any case when we tried to activate the sim card, and it came up invalid.

We have checked the 19 digit number several times and tried to activate it more than a few times.

Emailing support got us a message stating that email address is not monitored (WTF?).

 

I just fired off another email in case they do check it now and then.

 

lil help?

Thanks

32 REPLIES 32

Saray_O
Deputy Mayor / Adjoint au Maire

Hi @Nikki-Chick

 

I'm sorry to hear that, 

 

I will look into this for you! Could you send me your SIM card number through a private message? 

 

Thank you! 🙂

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

stonechucker
Mayor / Maire

@Nikki-Chick

 

You've come to the right place. I'm going to tag our moderators, @Mary_M@Shazia_Ka and @Saray_O to contact you, and hopefully get you on your way.

 

Thanks for joining our friendly community.

 

Cheers!

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