I've lost my email/login info

[mrjim23777]

I have lost my email address/login info, I tried the one that I thought I registered with self serve, but it no longer lets me log in. I have a new email address I'd like to use, if anyone could help, it'd be greatly appreciated. 

Thanks in Advance, 

Mr. Jim

[RossN · Accepted solution]

@mrjim23777 It is not possible to use a new email or al least not without a moderators assistance click   here

[RossN · Accepted solution]

@mrjim23777 It is not possible to use a new email or al least not without a moderators assistance click   here

[mrjim23777]

Thanks

[austinhuang]

Ask a moderator (Can take up to 48 hrs, 1 message at a time). Do note that presenting the following will speed up the process in confirming your identity:

"If you do not have access to your PIN#  you can provide 3 elements of the following information: Date of Birth, Address with Postal Code, Home or business contact number, Commonly called numbers or text messages (SMS), Last top-up amount and the date, the Last booster purchased and the date or Email address."