I messages error

[shanmorris]

Hello,

I used to be able to send messages by imessages no problem when I had a virgin mobile sim card. Now with public mobile I am having problems. For  imessages it is saying that there was an error and not able to connect for imessages.

[GinYVR]

@shanmorrisBack up your phone.

Go under Settings -> Click on your AppleID and Sign out.

Go under Settings -> Messages -> Turn off iMessages

Go under Settings -> General -> Reset.. Reset Network Settings.. do note you will loose previously saved wifi passwords and bluetooth connection doing that.

Once that has been reset, make sure you have a wifi connection and login your AppleID. Start a browser to make sure you have internet access, then restart your iMessages.

Try sending a message.

[JC29]

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@shanmorris wrote:

Hello,

I used to be able to send messages by imessages no problem when I had a virgin mobile sim card. Now with public mobile I am having problems. For  imessages it is saying that there was an error and not able to connect for imessages.

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Did you port your number over to Public Mobile or did you use a new number?

If you used a new number, you have to reconfigure your imessage as I know it as it sometimes reverts to your email or something like that

[hairbag1]

Have you only recently ported from another cell network. Is your phone working on PM network now ? If you just ported today, maybe the port process hasn't yet completed.

[Jb456]

Another thread on here the person said they took out sim card. Shut down phone..restarted and it worked for them might want to try that.

[iliketotalk]

@shanmorris hi are you using the same number as you had at virgin? if not I know that your apple id settings have to be updated with your new phone number it screwed things up for me 

[shanmorris]

I phone 8

[Jb456]

Does data work at all on your phone? Like if you try to google something?

Check APN settings on your phone they should be this.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

[hairbag1]

Cycle iMessage off and on again. Then reboot phone. Which iPhone you using ?

[shanmorris]

Already did that and no luck.

[shanmorris]

Already did that.

[GR]

@shanmorris  check your settings for iMessage,, turn them off and back on and then restart your phone