@Ednaroach click on the question mark on the right hand side of the page and start a conversation with Simon the chat bot and get a ticket and the moderators will get back to you soon!
Any Ideas ?
Only moderator can access to your account. Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.
@Ednaroach - The Community and Self Serve accounts are independent of one another and do not share username and password credentials.