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I forgot my account password. And have now been locked out for over a day.

Chiko
Great Neighbour / Super Voisin

I was sent to a page that requires me to remember my current password in order to change it. On another screen, after entering my email address, I find I'm still locked out after more than a day. Help.

4 REPLIES 4

gblackma
Mayor / Maire

@Chiko  thanks for selecting my reply as the solution. Glad that we could help you. 

Staliger
Mayor / Maire

@Chiko wrote:

I was sent to a page that requires me to remember my current password in order to change it. On another screen, after entering my email address, I find I'm still locked out after more than a day. Help.


@Chiko click the "?" in lower right side of the page, type "contact moderator", and follow directions OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Jb456
Mayor / Maire

@Chiko wrote:

I was sent to a page that requires me to remember my current password in order to change it. On another screen, after entering my email address, I find I'm still locked out after more than a day. Help.Simon.JPG

Or via private message at link below 

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

gblackma
Mayor / Maire

@Chiko , since you already tried the forget password link. You should contact a moderator and explain your situation .Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon . Type moderator and follow the prompts to get to one . Welcome to PM . Hope this helps.


@Chiko wrote:

I was sent to a page that requires me to remember my current password in order to change it. On another screen, after entering my email address, I find I'm still locked out after more than a day. Help.


 

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