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I forgot my PIN And my Passcode. can not login into my account

xhd
Great Neighbour / Super Voisin
 
2 REPLIES 2

JoyLuck
Mayor / Maire

 

@xhd 

Did you try the Forgot my password link to get into your account?

https://selfserve.publicmobile.ca/forgot-password/

 

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Choose the chat bubble in the lower right hand corner and follow the prompts.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

xhd
Great Neighbour / Super Voisin
 
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