@xhd
Did you try the Forgot my password link to get into your account?
https://selfserve.publicmobile.ca/forgot-password/
Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Choose the chat bubble in the lower right hand corner and follow the prompts.
- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.