I cant access add ons to report my phone stolen and suspend service

[NDesai]

@lexels_pretzels As mentioned, you need to login to your account to report your phone as lost/stolen. If you can't access your account, you will need to reach out to the moderator team.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[darlicious]

@computergeek541 

Maybe we need a new thread or two since your last thread creation.....thx

[darlicious · Accepted solution]

@lexels_pretzels 

Ok that doesn't quite make sense but if you need to report your phone lost/stolen log into your self serve account. Go to the plans or usage page. Click on lost/stolen. Suspend your service.