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I can not create an account

Mostafa
Great Neighbour / Super Voisin

it keeps telling that:

 

Sorry, we’re unable to verify your email address.

4 REPLIES 4

popping
Retired Oracle / Oracle Retraité

@Mostafa wrote:

Yep

I am using this number for a month


Did you received a welcome email from PM after activation?

If no welcome email, the may be a typo on your email address.  Send a private message to moderator for help.  Moderator wait time is 2 - 3 days.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

Mostafa
Great Neighbour / Super Voisin

Yep

I am using this number for a month

cavemantoronto
Mayor / Maire

@Mostafa wrote:

it keeps telling that:

 

Sorry, we’re unable to verify your email address.


If you are past customer or have been Koodo prepaid customer, can you try a different email address?

GinYVR
Mayor / Maire

@MostafaHave you activated your SIM card via activate.publicmobile.ca yet?

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