cancel
Showing results for 
Search instead for 
Did you mean: 

I am unable to login to my account

PGGE
Great Neighbour / Super Voisin

I tried resetting the password a couple of times but the account still will not open.   New to the process so wondering how to select a MOD and a private message?

8 REPLIES 8


@Hp10537 wrote:

Not getting the login page just a white screen 

 


Clear cache, close and reopen browser, try again

Hp10537
Great Neighbour / Super Voisin

Not getting the login page just a white screen 

 

PGGE
Great Neighbour / Super Voisin

tried home and work systems.  4-8 times over 2 days since password reset wanted us to wait 1 hour to get unlocked..   But thanks for suggestions.

PGGE
Great Neighbour / Super Voisin

thanks for the suggestions.   I tired ipad and work computer over 2 days about 4-8 times.  No real solution trying to get a new password either yet, so moving to ticket and MOD to help.

cadieuxr007
Great Neighbour / Super Voisin

@PGGE did you try a different browser?

PAULRANG18
Deputy Mayor / Adjoint au Maire

Refresh the page and try again in a few minutes. Sometimes there are technical issues on any website. Be patient, and if issue persists, contact a moderator by clicking ?, bottom right, and following instructions. A moderator should resolve the issue within several hours or a day.

PGGE
Great Neighbour / Super Voisin

Thanks

GR
Mayor / Maire

@PGGE click on the question mark on the right hand side of the page and start a conversation with Simon the chat bot and get a ticket and the moderators will get back to soon! 

Need Help? Let's chat.