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Great Neighbour / Super Voisin

I Forget my Password and secrete answer

Hello 

 

I forget my password and secrate answer .Please help me .My No **********

Thanks 

 

Edited by ShawnC13 removed phone number

Oracle

Re: I Forget my Password and secrete answer


@immahmudca wrote:

Hello 

 

I forget my password and secrate answer .Please help me .My No **********

Thanks 

 

Edited by ShawnC13 removed phone number


You will need the assistance of the Moderators and to do that you will need to create a Trouble Ticket.  Click this link https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon.  Follow the prompts to get to the Contact Us button and then a Submit Ticket button will appear.

 

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

 

More info on moderators


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

Oracle

Re: I Forget my Password and secrete answer

@immahmudca 

As you wait for moderator help, if you have autopay set up, you could call 611 to buy an add on, load funds, etc. 

 

Great Neighbour / Super Voisin

Re: I Forget my Password and secrete answer

but forget also secreat answer

Mayor / Maire

Re: I Forget my Password and secrete answer

@immahmudcaYou will need to contact the moderators by clicking on the ? on the lower right hand corner and chat with SIMon.

Great Neighbour / Super Voisin

I want my account no .

 
Mayor / Maire

Re: I want my account no .

@immahmudcaThe account number is listed on the right hand side of the front page of the selfserve account (once you regain access to it)

Oracle

Re: I want my account no .

@immahmudca 

When you first signed up with Public Mobile, you got a welcome email with account number. 

 

Otherwise you you will need to contact moderator to get account number. See Shawn post earlier. 

Oracle

Re: I want my account no .

Moderators can look up your account using your phone number or email. No need to figure out your account number to contact them regarding password reset. Go ahead and start a conversation with Simon (chat bot) by clicking HERE to submit a ticket to the Moderator Team.

_________________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM, create a Ticket.

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