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How to activate my inactive sim

birndaasokan
Great Neighbour / Super Voisin

I was away for 6 months and came back to Canada. I am looking to reactivate my sim and get the same number back that I had before. 

 

How do I go about doing this. I did not previously register for self serv, and when I try activate my sim option, it says that the sim number is invalid.

 

Can I please get some help with this. Thanks

2 REPLIES 2

Alex888
Mayor / Maire
You can't, after your account is suspended you have 90 days to reactivate it or your account is removed and your phone number recycled. You will have to purchase a new SIM card and get a new number, when you select a number you can try entering your old number and if no one currently has it you could get it again.

popping
Retired Oracle / Oracle Retraité

@birndaasokan wrote:

I was away for 6 months and came back to Canada. I am looking to reactivate my sim and get the same number back that I had before. 

 

How do I go about doing this. I did not previously register for self serv, and when I try activate my sim option, it says that the sim number is invalid.

 

Can I please get some help with this. Thanks


Your account will be closed and your phone number will be gone after 90 days without payment.

 

Get a new SIM card and pick a new number.

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