How do I get help with porting problems?

[Alaura]

I need help and there's no number to call.  So, I come on here and it says to private message a Community Moderator with no instructions on how to do that, just that they have a special icon beside their avatar.  Where do you even find other users that are online?  There's got to be a simple guide on how to contact someone if you need help. 

[Luddite]

I agree with you @Alaura. That is a weakness of that page, Good going though, to figure out how to post your own topic. That's bit confusing too.

[Alaura]

Ah, I see.  It doesn't bring me directly to the link you sent, but I can private message from there.  Thanks again.

[will13am]

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@Alaura wrote:

The "How to contact our Community Moderator" at the following link:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

I found no link on that post like you provided.  Thank you.

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@Click on the @ moderator_team hyper link and it will open up a new tab to private message the moderator team.  The context around this hyper link may not the totally clear. 

[Alaura]

The "How to contact our Community Moderator" at the following link:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...

I found no link on that post like you provided.  Thank you.

[will13am · Accepted solution]

@Alaura, the moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

BTW, what resource suggests contacting the moderator team without a link or information on how to?