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Having issues when trying to transfer my number

heatherbrown
Great Neighbour / Super Voisin

I need an admin becuase I seem to be having random errors when trying to transfer my Rogers number onto PM.

2 REPLIES 2

nishufan
Model Citizen / Citoyen Modèle

Hi @heatherbrown

 

    You should send private messages to our moderators. Follow the instruction below. Send them a private message with your account email, phone#, SIM #, and the explanation of your problem. They will help asap. Thank you.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

 
 

ShawnC13
Oracle
Oracle

@heatherbrown, sorry to hear you are having porting issues.

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.