09-11-2020 02:06 PM - edited 01-05-2022 01:10 PM
how do i update my email, every time i try it's the email is linked but i can't acess the self serve
09-12-2020 08:59 AM
Try refreshing the page and make sure you’ve put your email in correctly. Sometimes the login doesn’t work for self serve because you’ve input something wrong. Be sure your email and password are correct. If not try forget your password and they will email 📧 and let you log back in by making a new password.
09-11-2020 02:17 PM
@Imansulaim contact customer support mods to change your email
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a response
09-11-2020 02:12 PM
@Imansulaim wrote:how do i update my email, every time i try it's the email is linked but i can't acess the self serve
Which email?
You can't change the self-serve email yourself.
Did you try the Forgot your password? link?
Do you have access to the email address inbox that you activated with?