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Having issue updating my email

Imansulaim
Good Citizen / Bon Citoyen

how do i update my email, every time i try it's the email is linked but i can't acess the self serve

3 REPLIES 3

Ejrosie
Great Neighbour / Super Voisin

Try refreshing the page and make sure you’ve put your email in correctly. Sometimes the login doesn’t work for self serve because you’ve input something wrong. Be sure your email and password are correct. If not try forget your password and they will email 📧 and let you log back in by making a new password. 

gpixel
Mayor / Maire

@Imansulaim contact customer support mods to change your email

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


make sure to check your inbox(top right corner envelope icon) periodically, for a response

Anonymous
Not applicable

@Imansulaim wrote:

how do i update my email, every time i try it's the email is linked but i can't acess the self serve


Which email?

You can't change the self-serve email yourself.

Did you try the Forgot your password? link?

Do you have access to the email address inbox that you activated with?

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