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Generic Error when trying to access features

dee132
Great Neighbour / Super Voisin

I am receiving the error Generic Error:

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page.

 

I get this when trying to access Plans and Addons or change phone number.  It keeps happening for the last 30 minutes and I have signed in and back out.

 

 

5 REPLIES 5


@dee132 wrote:

Thank You, I was able to get in and port my number.


For future reference that error is usually associated with busy/slow website and the fix is usually just to wait a little while then all is fine.

dee132
Great Neighbour / Super Voisin

Thank You, I was able to get in and port my number.

Jb456
Mayor / Maire

Stay Safe!

Ed404
Town Hero / Héro de la Ville

Website is probably still struggling with the load of users getting the gift add-ons. May want to try late at night or very early. Good luck.

Jb456
Mayor / Maire

Stay Safe!

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