Forgot password

[Anoory1989]

I forgot my security question password. How to reset plz

[popping]

---

@Anoory1989 wrote:

I forgot my security question password. How to reset plz

---

Only moderator can access your account.  Create a moderator support ticket for help using the Chat button at the bottom right corner of this page.
Tell SIMon what is the issue (important) - Use "forget password and answer to security question".  SIMon will let you create a support ticket quickly.

BTW, the "Forgot your password?" link is working.  I just tested it and received the PM reset password email in less than 30 seconds.

[will13am]

@Anoory1989 , you will need moderator team assistance to reset your password.  The moderator team can be reached via private message using smartforms which is initiated by clicking on the chat symbol on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.

[Dunkman · Accepted solution]

@Anoory1989 

If the reset password function is not working, you will need to contact moderator.

Click on question mark on right lower corner of website.  Type: contact moderator.  Follow prompts to submit ticket for moderator help. Moderators usually will take a few hours to respond.