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Forgot password

average_joe
Great Neighbour / Super Voisin

Hello I am a public mobile user, I went to change my plan but forgot my password and have made a typo when I created my security question. Can someone help please.

3 REPLIES 3

Juste Read my previous message...

I'll copy it here for you:

Hi!

If you are not able to reset your password yourself, you'll have to write to the moderators to get help.

 

Click on this link and explain them your problem : https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/compose/note-to-user-id/22...

Include as many info as you can, including your phone number, your account number if you have it, the email address associated with your account, and a description of your problem.

 

They should get back to you in the morning tomorrow


 

odalis_asin
Great Neighbour / Super Voisin

Hi I Forgot the password of my account and is imposible to login. I Need to know my account number.

 

Someone_here
Mayor / Maire

Hi!

If you are not able to reset your password yourself, you'll have to write to the moderators to get help.

 

Click on this link and explain them your problem : https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/compose/note-to-user-id/22...

Include as many info as you can, including your phone number, your account number if you have it, the email address associated with your account, and a description of your problem.

 

They should get back to you in the morning tomorrow.

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