11-01-2019 12:51 PM - edited 01-05-2022 07:49 AM
I forgot my password. Went through the steps to reset my password. But no email have arrived.
Solved! Go to Solution.
04-12-2020 01:02 AM
@A_gebremedhen19 wrote:I want to go see my account can u sand me please
If you have forgotten your password and you the reset option does not work, please use the instructions provided in the message immediately before yours to open a ticket.
04-11-2020 06:17 PM
I want to go see my account can u sand me please
11-11-2019 03:26 PM
@CS_Agent wrote:Hi @Dawsonpf
I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket so I can offer you further assistance.
https://www.publicmobile.ca/en/qc/get-help
Bogdan_S
@Bogdan_S Suggest you give more useful directions on how to submit a ticket. At a minimum point posters to Simon's ?, or this link:https://publicmobile.ca.ada.support/chat/
Thanks.
11-01-2019 01:08 PM
Contact moderator by clicking ?, bottom right, and following instructions.
11-01-2019 01:05 PM
Hi @Dawsonpf
I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket so I can offer you further assistance.
https://www.publicmobile.ca/en/qc/get-help
Bogdan_S
11-01-2019 12:56 PM
I requested the password yesterday. Look and in my junk mail. Nothing. Everything else shows up in my life mail from public.
11-01-2019 12:54 PM
@Dawsonpf sometimes it can take a few hours, also check your spam or junk mail folder!
11-01-2019 12:53 PM
Submit a ticket to a moderator by clicking on the question mark on the bottom right.