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Forgot password

Dawsonpf
Great Neighbour / Super Voisin

I forgot my password. Went through the steps to reset my password. But no email have arrived. 

8 REPLIES 8


@A_gebremedhen19 wrote:

I want to go see my account can u sand me please 


If you have forgotten your password and you the reset option does not work, please use the instructions provided in the message immediately before yours to open a ticket.

A_gebremedhen19
Great Neighbour / Super Voisin

I want to go see my account can u sand me please 


@CS_Agent wrote:

Hi @Dawsonpf

 

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket  so I can offer you further assistance.

 

https://www.publicmobile.ca/en/qc/get-help

 

Bogdan_S


@Bogdan_S Suggest you give more useful directions on how to submit a ticket. At a minimum point posters to Simon's ?, or this link:https://publicmobile.ca.ada.support/chat/

Thanks.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

PAULRANG18
Deputy Mayor / Adjoint au Maire

Contact moderator by clicking ?, bottom right, and following instructions.

CS_Agent
Customer Support Agent

Hi @Dawsonpf

 

I am happy to help, before I can do that, I recommend you to use the link below and access SIMon and create a ticket  so I can offer you further assistance.

 

https://www.publicmobile.ca/en/qc/get-help

 

Bogdan_S

Dawsonpf
Great Neighbour / Super Voisin

I requested the password yesterday. Look and in my junk mail. Nothing. Everything else shows up in my life mail from public. 

GR
Mayor / Maire

@Dawsonpf sometimes it can take a few hours,  also check your spam or junk mail folder! 

Triguy
Mayor / Maire

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

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