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Forgot password, password recovery not working, locked out of account

kgthompson1111
Great Neighbour / Super Voisin

Not sure what to do... I need to pay my phone bill. Can someone help?

3 REPLIES 3


@KMG wrote:

If the password recovery function is not working, then you will need to contact the Moderator Team in order to reset it.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...


It is working fine for me. 

 

@kgthompson1111 Try resetting your password here: https://selfserve.publicmobile.ca/forgot-password/

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

KMG
Deputy Mayor / Adjoint au Maire

mimmo
Retired Oracle / Oracle Retraité

Buy voucher online at recharge.com and use 611 to load voucher.  Check that you have access to 611 if phone plan  is expired

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