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Forgot my password

Gulbe07
Great Neighbour / Super Voisin

I can’t log into my account please help 

3 REPLIES 3


@BEER wrote:

Simple fix - just ask Simon and you will be directed to "forgot my password".

 


This was already stated more than 12 hours ago. As per the ask of Public Mobile of the Community members, please try to avoid repeating others. 

BEER
Town Hero / Héro de la Ville

Simple fix - just ask Simon and you will be directed to "forgot my password".

 

JoyLuck
Mayor / Maire

@Gulbe07 wrote:

I can’t log into my account please help 


Have you tried the “Forgot your password” link on the log in page?

 

If you continue to have problems:

Contact the Moderator Team (Public Mobile representative) for assistance:

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work
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