Forgot my Username and password

[Tomtomwalter93]

I forgot my username and password to my self serve account

[Staliger]

---

@Tomtomwalter93 wrote:

I forgot my username and password to my self serve account

---

@Tomtomwalter93 you can contact moderators : click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[NDesai]

@Tomtomwalter93  As mentioned above, username is your email address entered when you activated. Using your email, you can reset your password using Forgot Password tool. If you are not sure which email you used, then check all your email accounts and you should've received the Welcome email from Public Mobile on the day you activated. 

[Dunkman]

@Tomtomwalter93 

Have you tried reseting your password?

https://selfserve.publicmobile.ca/forgot-password/

If that does not work, you will need to contact moderator to help access your self service account.  

Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

[hairbag1]

---

@Tomtomwalter93 wrote:

I forgot my username and password to my self serve account

---

Username is your email address...does that help ?

Then clik "forgot your password"