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thetimeisnow
Great Neighbour / Super Voisin

Every time I try to change my number it says "The number change failed"

Hi I was having an issue with changing my number today. When I click on the submit button at the bottom it says the number change failed. I am not sure why this is happening but I need to change my number ASAP for personal reasons. 


Accepted Solutions
Jb456
Mayor / Maire

Re: Every time I try to change my number it says "The number change failed"

@thetimeisnow  

 

Have you done a change already recently?.. Public Mobile allows one change per 30 days.

 

If you already did a change recently you're out of luck and must wait 30 days.

 

View solution in original post


All Replies
Jb456
Mayor / Maire

Re: Every time I try to change my number it says "The number change failed"

@thetimeisnow  

 

Have you done a change already recently?.. Public Mobile allows one change per 30 days.

 

If you already did a change recently you're out of luck and must wait 30 days.

 

View solution in original post

thetimeisnow
Great Neighbour / Super Voisin

Re: Every time I try to change my number it says "The number change failed"

I'm not sure when was the last time I changed it but I think it might be the reason why since I changed it not too long ago.

Jb456
Mayor / Maire

Re: Every time I try to change my number it says "The number change failed"

@thetimeisnow 

 

It's likely the reason as the PM system is  accurate with number changes. 

 

You will unfortunately have to wait the 30 day period.

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