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Good Citizen / Bon Citoyen

Re: Double charged

Same here. Been on auto-pay for years, paid this month as always and got this "Plan expired" notice this morning. 

Good Citizen / Bon Citoyen

Re: Double charged

I am not happy by the news but it is not only me.  However, I cannot wait for the answer of the moderator whenever I will get it. Need the phone for work. I will add another 40$ to my account and hope that my service will start again.  Will deal with public mobile afterwards.

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Good Citizen / Bon Citoyen

Re: account suspended early

same with me 

Great Neighbour / Super Voisin

Re: account suspended early

Mine too.

Had to pay $28 to reactivate.

Is this a ploy to force us to switch to Koodoo?

Good Citizen / Bon Citoyen

Re: account suspended early

If I switch I will not give more money to Telus by going to Koodo.  I will certainly not play their game. I will go elsewhere, like Fido, even if that means giving money to Rogers, otherwise known in our home as The Devil.