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pizzer83
Great Citizen / Super Citoyen

Default language

My language was sent in French when I set up my account how do I change it to English

bravo_md
Model Citizen / Citoyen Modèle

Re: Default language

At the top of the page you are viewing there is an icon switch where you can switch from English to French and back.  Look at the top of the page.         EN      FR

Re: Default language


@pizzer83 wrote:

My language was sent in French when I set up my account how do I change it to English


Are you asking about your self-serve account or your community account?

pizzer83
Great Citizen / Super Citoyen

Re: Default language

When I  dial 611 It’s in French when I dial  my voicemail it’s in French My account was set up in French at the store by accident how do I fix it I can’t even set up my voicemail because it’s in French I dial 611 it’s in French please help

bravo_md
Model Citizen / Citoyen Modèle

Re: Default language

Go into your self serve account to change it back to English.

If you didn't set up a self serve account yet, you should do that now.

In store activations do not set up your self serve accounts.

Re: Default language


@pizzer83 wrote:

When I  dial 611 It’s in French when I dial  my voicemail it’s in French My account was set up in French at the store by accident how do I fix it I can’t even set up my voicemail because it’s in French I dial 611 it’s in French please help


You won't be able to change your Public Mobile account language yourself. You'll need to ask the moderators to do it for you. Please use the following link to contact them: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

pizzer83
Great Citizen / Super Citoyen

Re: Default language

I do not see an option to change my language in self serve

bravo_md
Model Citizen / Citoyen Modèle

Re: Default language

Like computergeek said, I guess you'll have to get help from the moderators.  Sorry.

I just learned something new.

GinYVR
Mayor / Maire

Re: Default language

Re: Default language


@pizzer83 wrote:

I do not see an option to change my language in self serve


There is no setting for that which you can access yourself.

 

The on-screen French/English toggle is nothing more than a website setting. It gets reset as soon as you close the page.

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