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Data plan not getting activated

anithakurian
Great Neighbour / Super Voisin

I just put 1gb jetpack for $30 but it is not getting activated...all I can see is a box which asks me to sign in to public mobile please help

 

2 REPLIES 2

will13am
Oracle
Oracle

@anithakurian , please review and follow this excellent illustrative guide on add-on purchase.  

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

Anonymous
Not applicable

@anithakurian wrote:

I just put 1gb jetpack for $30 but it is not getting activated...all I can see is a box which asks me to sign in to public mobile please help

 


Did you do both steps? Do you still see at least what you paid in your Available Funds.

 

Edit: where did you find jetpacks though? I'd like one of those. 🙂

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