Auto paid for May cycle...Data did not reset so have no mobile internet...wi fi only...sent 3 messages to moderate team...no response. Any suggestion how to resolve
Known glitch recently. Supposedly was fixed. Probably need to wait for moderator help on this issue. Unfortunately at least 1-2 day wait.
Might want to try the lost/stolen phone trick. That sometimes resets your plan/SIM card.
To report your phone lost/stolen. Login to your account. Choose Plans and Add-ons tab. Then choose Lost/Stolen Phone tab. The choose Suspend Service tab. Logout. Wait few minutes. Login in and report your phone found.
Please contact the Moderator Team by clicking on the link below:
Have a great one!