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Great Neighbour / Super Voisin

Contact

Contact a moderator 


Accepted Solutions
Highlighted
Model Citizen / Citoyen Modèle

Re: Contact

@Manusharma03 

You can raise a ticket to the moderators:

  1. By clicking on the question mark in the lower right or this link link and raise a ticket with SIMon.
  2. Through a private message to the moderators by clicking here.

View solution in original post


All Replies
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Deputy Mayor / Adjoint au Maire

Re: Contact

Clicking "?" at bottom right.

Highlighted
Model Citizen / Citoyen Modèle

Re: Contact

@Manusharma03 

You can raise a ticket to the moderators:

  1. By clicking on the question mark in the lower right or this link link and raise a ticket with SIMon.
  2. Through a private message to the moderators by clicking here.

View solution in original post

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Mayor / Maire

Re: Contact


@Manusharma03 wrote:

Contact a moderator 


@Manusharma03 you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue  you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner 

Highlighted
Great Neighbour / Super Voisin

Re: Contact

?

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Deputy Mayor / Adjoint au Maire

Re: Contact

The bubble at bottom right on the screen here which ? mark inside

Highlighted
Mayor / Maire

Re: Contact

Hi @Manusharma03 ,

 

It looks like this:

esjliv_0-1598582499270.png

at bottom right of your screen.

 

If you are having difficulties with SIMon you can send a private message by clicking this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.