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Model Citizen / Citoyen Modèle

Changed account and community user name email - but?

 

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Oracle

Re: Changed account and community user name email - but?

@Beer  you need to contact moderators to change the system email.  It's the email address you created your account with.  It's also the email the lost passwords are sent to. 

 

Iirc the system email id also  what is linked to community rewards aswell so it's in you interest to change it.

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Mayor / Maire

Re: Changed account and community user name email - but?

I doubt changing the email address on one side changed the address on the other.

So which side did you change it on? Did you start at community and the account changed? Did you do the backdoor change email in the account and the community changed?

But maybe they've changed things.

Do the forgot your password and that will send to the account internal registered email address.

But you're not going to read this. So this is for others.

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Oracle

Re: Changed account and community user name email - but?

@Beer  you need to contact moderators to change the system email.  It's the email address you created your account with.  It's also the email the lost passwords are sent to. 

 

Iirc the system email id also  what is linked to community rewards aswell so it's in you interest to change it.

View solution in original post

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Model Citizen / Citoyen Modèle

Re: Changed account and community user name email - but?


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Model Citizen / Citoyen Modèle

Re: Changed account and community user name email - but?


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Mayor / Maire

Re: Changed account and community user name email - but?

 @Beer 

We have talked about this before and I don't think YOU get it. Doing that change email for the account does NOT change the internal registered email address. You can change it for login purposes but not the internal. The proof there is that when you go to reset your password, the email goes to the internally registered email.

I also highly doubt that both the account and community changed in one function. But maybe things have changed.

 

I thought you blocked me. So I wrote that for others.

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Model Citizen / Citoyen Modèle

Re: Changed account and community user name email - but?


 

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Retired Oracle / Oracle Retraité
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Re: Changed account and community user name email - but?

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Oracle

Re: Changed account and community user name email - but?

@Beer  when you login into selfserve you will see an email address in your overview page.  unless things have changed this is the internal email address used for rewards and lost password.  it is different then the emial login for the account.  the login for the attached image/account is a yahoo address.

 

edit as mentioned only mods can change this emial address

 

edit 2 the community and selfserve are two different  systems. changing one does not change the other.

 

edit 3 look at your emial  history when you signed up you will find emails form pm to the email address you provided on signup.

 

 

hope this helps

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Mayor / Maire

Re: Changed account and community user name email - but?

 @mimmo 

I did the username change and that email there becomes the new one. It's still not the internal account email. I'm not sure where to see it other than the forgot password email goes to the internal one.

But apparently I'm calling you a liar.