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Change of number

marvy
Great Neighbour / Super Voisin

I have just changed my phone number may I reverse this and go back to my old number back 

6 REPLIES 6

surreyboz
Model Citizen / Citoyen Modèle

Once you change your Number, Your old number goes into a pool of numbers where its held for 90 Days. After 90 days it goes back into circulation with the Provider that the number belongs to. Eg.  So say it was a Bell number it will go to Bells Pool of numbers, if it were Rogers it will go to Rogers etc.

Dogbert
Model Citizen / Citoyen Modèle

The self-serve options won't be able to help, but maybe a mod can (link).

 

Be sure to include the following:

 

- your name

- your account number

- your current phone number

- your desired phone number

 

Good Luck!

@marvy , these two threads have been merged to try to keep things organized.  It should also be easier to get your answers this way as you won't need to check in 2 different places.

@marvy No, your old number is gone and you won't be able to change it again for 30 days.

marvy
Great Neighbour / Super Voisin

I have just changed my phone number may I reverse this and go back to my old number?

hycm53
Mayor / Maire

@marvy wrote:

I have just changed my phone number may I reverse this and go back to my old number back 


I’m not sure you can. You can change phone number after 30 days if I’m not wrong.

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