I am trying to make a public mobile account so i can check how much data I’ve used so far. When i enter my phone number and submit the right code on how it is supposed to be written it responds with saying “invalid code. Please try again later.” May. Someone please help me with this problem
Did you initially activate your plan in store or at home?
If in store, you will need to create a self service account.
If at home, you already created a self service account when you activated your SIM card. Your login is the the email address and you would have picked your password.
The website is finicky. Try a different web browser, clear cache or incognito mode. Or try a different device.
Now try again.
If you've tried too many times, it may lock you out as well when you may need to wait an hour or so and retry. I'm not sure if the 611 menu system will give you a balance update on your data but you could try that too?