Cannot reset password due to forgotten security questions, Cont.

[garfunkle4723]

Cannot submit a self serve password reset ticket using the link provided by the bot as my community credentials are not accepted at the login screen. I can provide the Pin I set on the account however all other details are forgotten. What are my options at this point?

[dabr]

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@garfunkle4723 wrote:

Cannot submit a self serve password reset ticket using the link provided by the bot as my community credentials are not accepted at the login screen. I can provide the Pin I set on the account however all other details are forgotten. What are my options at this point?

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If the SIMon chatbot link isn't working for you try this llink to contact Moderator_Team: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to check your email often (including junk folder) as the password reset email has a two hour expiry window.