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Cannot login to remove the pause

ALL48
Good Citizen / Bon Citoyen

Hello,

 

may be someone can give me an advice.

In July before going on vacation I paused the service for 90 days (the credit card expired and I did not update it at that time). Now I am trying to login to remove the pause and pay for the service but getting the error message:

 

LoginUnsuccessfulUser_LoginDisabled

 

I wonder why the login is disabled if I am still within 90 day period   and how I am supposed to pay for the service now?

 

thanks!

31 REPLIES 31

Dunkman
Oracle
Oracle

@ALL48 

Website can be finicky.  Try a different web browser.  Clear cache or incognito mode.  Chrome incognito seems to work well.

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