Cannot get into account

[jbessoon]

The team send me a link but do not know where to find it so I am totally lost

[computergeek541]

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@fernande1 wrote:

What is the linker please 

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If a moderator sent you a link to a website, there's  possibility that it was either one for the forogot password page at https://selfserve.publicmobile.ca/forgot-password/ or it might have been one asking you to verify that the Public Mobile account is yours.

To view your private messages, you can click on this link:  https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

The above can only be accessed if you are currently logged into your Community account.

[totalUser]

@jbessoon 

Make sure that you click on the subject ( title) of the message, then you will have access to whole message.

New look is a little bit confusing

They sour have made it bold or underlined to make it more intuitive

[fernande1]

What is the linker please 

[PAULRANG18]

The link is likely within an email sent to you by the moderator. Check emails by clicking envelope, top right.

[LovesToPM]

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@jbessoon wrote:

The team send me a link but do not know where to find it so I am totally lost

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You should see an envelope on the top right of your screen (with a number on it).

It's the number of private messages you have not read yet.

Click on the envelope to see your messages.

Then click on the message title to open it. You can then click on reply to respond.

[kselmak]

If you click on the envelope to the top right

Is it there?

Are you taking about account holder verification?

Click the link, login, then respond right away that it's done