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Cannot change plan

princessjinx
Great Neighbour / Super Voisin

Hi,

 

Anyone experiencing problems with changing plans? I get the following error:

 

Oh no!

It looks like something went wrong, but don't panic.

Log out and then log back in again to continue. Or return to the Login Page.

4 REPLIES 4

princessjinx
Great Neighbour / Super Voisin

This solution worked. Thank you Smiley Happy

Anonymous
Not applicable

@princessjinx wrote:

Yes, of course. 


If you don't want to lose already-paid money then be sure to select to change at renewal time.

Try a different browser or clear cache/cookies or use incognito/privacy mode.

princessjinx
Great Neighbour / Super Voisin

Yes, of course. 

Misty09
Good Citizen / Bon Citoyen

Hi! Is there enough funds on your account to cover the cost of the new plan?

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