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Mayor / Maire

Re: Cannot change plan in self service - site issues?


@Canacoupleone wrote:

Clicked on both and nothing happens, they are slightly greyed out, so not available.


I noticed that was an issue for a little while a few days ago, but it seemed to have been fixed a little later on in the day.  I just logged in and change plans options is available right now, so not sure why you are having this problem. 

 

Might be easier for you to just contact moderators for now, you can use this link: https://publicmobile.ca.ada.support/chat/

 

Type in your issue, select contact us/moderators, then submit ticket when these options appear and follow the rest of the prompts to finish.

 

 

Highlighted
Retired Oracle / Oracle Retraité

Re: Cannot change plan in self service - site issues?


@Canacoupleone wrote:

Clicked on both and nothing happens, they are slightly greyed out, so not available.


This one of the strange things that happens regularly at Public Mobile.This has been happening for as long as I can remember.

Highlighted
Good Citizen / Bon Citoyen

Re: Cannot change plan in self service - site issues?

Cool

Highlighted
Good Citizen / Bon Citoyen

Re: Cannot change plan in self service - site issues?

Poop

Highlighted
Good Citizen / Bon Citoyen

Re: Cannot change plan in self service - site issues?

I see

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