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georginabushell
Great Neighbour / Super Voisin

Cancelling Public Mobile Account

Hello - i am unsure how to stop paying for and using Public Mobile. Do i just not pay the next amount due and it will stop wroking?

stonechucker
Mayor / Maire

Re: Cancelling Public Mobile Account

If you are signed up for AutoPay, remove your card information.

 

Your next payment will not go through, and you will not be able to port your number out, UNLESS you do so before the end of your 'current' cycle.

 

BUT... PLEASE ensure your card information is removed before porting out as some have complained about charges after porting out.

z10user4
Mayor / Maire

Re: Cancelling Public Mobile Account


@georginabushell wrote:

Hello - i am unsure how to stop paying for and using Public Mobile. Do i just not pay the next amount due and it will stop wroking?


If you have Auto-Pay on connected to a credit card then turn it off and remove your credit card. Then let your current term expire. Done.

This is a pre-paid service. You pay up-front. When you don't pay then your service stops.

S--S
Mayor / Maire

Re: Cancelling Public Mobile Account

you need send a private message to Click here 

 

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Good Luck

z10user4
Mayor / Maire

Re: Cancelling Public Mobile Account

@S--S: Why? The moderators don't need to do anything at all in this case.

stonechucker
Mayor / Maire

Re: Cancelling Public Mobile Account

@S--S... PLEASE STOP with the useless posts of this message.

 

The original poster asked how to cancel their account, and two others (myself included) gave perfectly good answers.  In fact, there is no need to contact the moderators for this question.

 

 

GreatCanadian
Deputy Mayor / Adjoint au Maire

Re: Cancelling Public Mobile Account

@S--S why do you keep posting this useless information. I just viewed your profile, and your last FIVE posts, in FIVE different threads, were the exact same as this one. You do not help the posters who are asking questions, and you have to be a headache for the moderators.

 

GC

z10user4
Mayor / Maire

Re: Cancelling Public Mobile Account

@GreatCanadian: Maybe he has a hate-on for the moderators and the company and wants to clutter them up with useless requests. Even this newcomer noticed his pattern. I get canned responses...that's fine. But proper canned responses would be rather more useful.

will13am
Oracle

Re: Cancelling Public Mobile Account

Okay people, stop trolling the troll. 

 

Getting back on topic here, @georginabushell as already advised simply removing the payment card from the account and allowing the account to go into suspension for 90 days will delete the account.  If at any time within the 90 day suspension period you decide to re-instate the account, all you have to do is make a payment and restore the account to active status.  There are no charges for the suspension period.

torontokris
Town Hero / Héro de la Ville

Re: Cancelling Public Mobile Account


@georginabushell wrote:

Hello - i am unsure how to stop paying for and using Public Mobile. Do i just not pay the next amount due and it will stop wroking?


I dont think you are BUT if you are transferring (aka porting) to another company do not cancel your PM line. 

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