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Flomannett
Great Neighbour / Super Voisin

Csnt get in to my acocont

4 REPLIES 4

HALIMACS
Mayor / Maire

Hi @Flomannett 

 

Are you using the correct e-mail address (which is your USERNAME for self-serve) or is it the password you forgot?

 

If you're unsure of the e-mail address you registered for the account, check your various e-mail accounts for the welcome e-mail from public mobile.

 

If it's your password you forgot, follow direction from @computergeek541 and @Dunkman re the forgot password option.

@Flomannett 

Have you tried resetting your password.

https://selfserve.publicmobile.ca/forgot-password/

(Check your junk folder)

 

If not working, you will need to contact moderator.

 

To contact moderator via 2 methods:

  1. Ticketing system - faster response time

Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

or

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


@Flomannett wrote:

Csnt get in to my acocont


If there is a mesaage about.your credentials being incorrect, I would first try the password reset option.

BeachNBeer
Deputy Mayor / Adjoint au Maire

Chat bubble bottom right to open a ticket for mods. You can also private message them.

 

CLICK HERE to private message 

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