11-21-2020 10:16 AM - edited 01-05-2022 04:12 PM
11-21-2020 10:39 AM - edited 11-21-2020 10:42 AM
Hi @Flomannett
Are you using the correct e-mail address (which is your USERNAME for self-serve) or is it the password you forgot?
If you're unsure of the e-mail address you registered for the account, check your various e-mail accounts for the welcome e-mail from public mobile.
If it's your password you forgot, follow direction from @computergeek541 and @Dunkman re the forgot password option.
11-21-2020 10:27 AM
Have you tried resetting your password.
https://selfserve.publicmobile.ca/forgot-password/
(Check your junk folder)
If not working, you will need to contact moderator.
To contact moderator via 2 methods:
Click on the question mark on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
or
2 Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-21-2020 10:21 AM - edited 11-21-2020 08:53 PM
@Flomannett wrote:Csnt get in to my acocont
If there is a mesaage about.your credentials being incorrect, I would first try the password reset option.
11-21-2020 10:19 AM
Chat bubble bottom right to open a ticket for mods. You can also private message them.