cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Citizen / Super Citoyen

Re: Can’t make phone calls in USA


@Polyian wrote:

I thought I had pointed out the suggestion that solved my issue, I was not aware that I was required to name the person who made the suggestion. Guess I have some learning to do.

 

thank you Ginyvr for providing the fix that worked and thanks to everyone who offered help.


It's not a requirement so much as it's just polite and helpful is all.

Mayor / Maire

Re: Can’t make phone calls in USA


@Polyian wrote:

I thought I had pointed out the suggestion that solved my issue, I was not aware that I was required to name the person who made the suggestion. Guess I have some learning to do.

 

thank you Ginyvr for providing the fix that worked and thanks to everyone who offered help.


Some forums have like a close thread kind of function. This forum has that black Accept as soluton button where the OP selects a reply that answers their question.

This forum somehow calculates postings, bravos and solutions to reward the participation of community members.

To give yourself the solutuion is also frowned upon unless finally you come up with your own solution to the problem and we all sit here nodding thinking oh yeah nice find.

But you're new here. Whatever. Now you know.

Good Citizen / Bon Citoyen

Re: Can’t make phone calls in USA

As pointed out I am new here. I clicked the accept button to let people know my problem had been resolved in hope of stopping the barrage of emails I was receiving with suggestions. I had no idea I was taking credit for a fix. I have attempted to correct my mistake with thanks credited to the one who gave me my fix. I don’t see what else I can do.

Good Citizen / Bon Citoyen

Re: Can’t make phone calls in USA


@TK123 wrote:

From another posting about a similar problem on this plan.

**

First. Power off your Phone and Back On. When you switch on to a different carrier, sometimes the APN (Internet stuff on the network side) isn't always pushed to your phone.

If that doesn't work, I would suggest manually selecting AT&T or T-Mobile as the other person mentioned. This in theory should force the APN settings on to your phone.

If you are still stuck, the only other thing I can suggest is to Call Public in the AM - or chat online private message while on WiFi (because LTE/3G isn't working) to see if something is stuck on the backend.

There isn't a whole lot more I can think of trying out at the moment. I mean you could try to manually enter the APN for AT&T or T-Mobile however if you aren't 'advanced' to some degree then it may be a bit tough. If you do go that route, just Google "AT&T APN Settings" or "T-Mobile APN Settings".

Where you enter the information varies by phone, but a quick search should put you in the right direction. I don't believe iPhone users can manually enter this information....

**


What do you mean “Call Public in the AM” ?

Model Citizen / Citoyen Modèle

Re: Can’t make phone calls in USA


@Psygineer wrote:

@Polyian wrote:

I purchased the $60 plan in order to have data, calls and txt in the USA. I’m down here and my data works but no phone calls. All I get is three beeps when I try to make a call. Can someone fix this, I bought the roaming service because I need a phone down here.


Some area codes are not covered by the plan. I wonder if you happen to be dealing with one of those areas where PM doesn't have exchange service.

 

Calls made to numbers starting with the following six digit combinations are not included in U.S. Roaming talk Add-Ons or U.S. calling from Canada and will not be completed when dialed: 712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726, 530-881. 


Is there something special about those area codes? Like why are those specific number combinations not allowed?

Model Citizen / Citoyen Modèle

Re: Can’t make phone calls in USA

@kelvarnsenYou can refer to this past thread.

Good Citizen / Bon Citoyen

Re: Can’t make phone calls in USA

Thank You, I had my phone set to on autoselect for the carrier and it chose T-Mobile. I switched to AT&T and everything is working fine. Thanks for your tip.