Can't login to Self Serve to renew plan - Forgot password is not working

[jvallance]

Can someone please assist? I currently don't have service!

This is the screen I get http://imgur.com/a/zfRQr

[Mary_M]

Hey @jvallance

Thank you for reaching out to us! I can certainly help 🙂

I have sent you a private message including a verification link. Can you please complete it and confirm once it's done?

Best regards,

Mary

[MoreYummy]

In this account locked up, only a mod can fix it.   

im attaching one for you. 🙂  @Shazia_K