cancel
Showing results for 
Search instead for 
Did you mean: 

Can not Change Plan

mark77ap
Good Citizen / Bon Citoyen

When I try to change my plan all I get is this. No plans available and no info on my current plan.

 

mark77ap_0-1604436507193.png

 

8 REPLIES 8


@mark77ap wrote:

Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

 

Something is broken with the website. Guess I will wait.


Hello @mark77ap ,

 

If still not working, try opening your SELF SERVE account through a tab in incognito mode.


@mark77ap wrote:

Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

 

Something is broken with the website. Guess I will wait.


hi @mark77ap everything is ok here in Toronto.  i use chrome

@mark77ap...

I just tried it and it seems to be working ok now. I'm using Firefox on my laptop, if that makes any difference.

Good luck.

Anonymous
Not applicable

@mark77ap wrote:

Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

 

Something is broken with the website. Guess I will wait.


I call it running on baling twine and gum around here. But the service you're actually paying for (when it takes your money 🙂 ) is rock solid.

@mark77ap I just checked and it's down for me as well.

mark77ap
Good Citizen / Bon Citoyen

Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

 

Something is broken with the website. Guess I will wait.

kb_mv
Mayor / Maire

@mark77ap You could also try a new browser see if that helps. If not what @Gunner123 said.

Gunner123
Deputy Mayor / Adjoint au Maire

@mark77ap wrote:

When I try to change my plan all I get is this. No plans available and no info on my current plan.

 

mark77ap_0-1604436507193.png

 


@mark77ap this happens here time to time give it a few hours and try again 

Need Help? Let's chat.