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Blocked for log in

drum
Good Citizen / Bon Citoyen

Hi

I am not able to log in as my login credentials are blocked whenever i entered my email and password via self serve,

 

and how to deactivate a/c?

i did not add CC in my file.

7 REPLIES 7

LEGO
Deputy Mayor / Adjoint au Maire

@drum Please, look at my second message!

drum
Good Citizen / Bon Citoyen

hey Mod,

How do i deactivate my a/c?please help me.

drum
Good Citizen / Bon Citoyen

thank you mod.

drum
Good Citizen / Bon Citoyen

thanks

i PM with required detailed as i dont know my a/c number and PIN,i provided my email,phone#,resi address,my name.

drum
Good Citizen / Bon Citoyen

oh.credit card.

LEGO
Deputy Mayor / Adjoint au Maire

@drum wrote:

how to deactivate a/c?

i did not add CC in my file.


Please, clarify a/c? Woman Frustrated Auto/Charge???

If you mean AutoPay, then click on “Manage AutoPay” and then on “Remove AutoPay” button.
To remove credit card: click on "Payment" tab, then click on “Manage my card” > “Remove this credit card”

LEGO
Deputy Mayor / Adjoint au Maire

@drum You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! Woman Happy

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