Alternate number rejected

[Isobiewski]

I tried to clear all cookies and cache and nothing has worked. Keep getting the same error. 

[Isobiewski]

Yes.  I tried to clear all cookies and cache and i get the same message.  I tried differnt phone numbers and i tried to leave it blank but i get tge same message. I ready to quit on Public mobile.  Seems like this issue is soooo common and they dont have a real fix.

[will13am]

@Isobiewski , if you are having problems adding the alternate number during activation, skip it.  You can go back and edit your profile information and add it later.  For the number porting screen, alternate number is a mandatory field.  IIRC, you enter the alternate number as a 10 digits in the number porting screen without any hyphens.  

[Alex888]

@Isobiewski  If you have changed your number once already in the last 30 days you will not be able to change it again yet.

[computergeek541]

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@Isobiewski wrote:

I tried to clear all cookies and cache and nothing has worked. Keep getting the same error. 

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Are you getting an error saying something about regex?

[Anonymous]

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@Isobiewski wrote:

I tried to clear all cookies and cache and nothing has worked. Keep getting the same error. 

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It's not actually a required field. Are you intending to transfer a number?

Edit: You could also try a different browser or use incognito/privacy mode.