Solved! Go to Solution.
In addition to nishufan's suggestions
- send tech support the webform found by following the "buttons" in this link, https://publicmobile.ca/en/on/get-help
- send a private message to any moderator with your phone number and a description of what has happened. Turn on email notification for private messages as account resets are time sensitive.
Try the public mobile.. contact us as well.
See link above.
Try the contact us... (if the MOD is busy and do not reply)
You can contact them and they will issue you a case number.
Hope this help.
Remember to provide to them the more information about your account the better.