Account locked

[mattysmith]

I cant get into my account , i tried to click on forgot password and typed my email in and it said my account was locked and i had to get help , can someone please help me

[Staliger]

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@mattysmith wrote:

I cant get into my account , i tried to click on forgot password and typed my email in and it said my account was locked and i had to get help , can someone please help me

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@mattysmith If nothing helped, click the "?" in lower right side of the page, type "contact moderator", and follow directions OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[CannonFodder]

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@Triguy wrote:

You could waiting an hour.  Also try using a different browser and incognito mode.  Clear your cache and cookies then reboot.  if you still need assistance then submit a ticket by clicking on the question mark on the bottom right.

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Incognito mode in Chrome, Private mode in Firefox..... and whatever they call it in Edge(don't use it).... and they probably don't even have such a thing in Internet Explorer. Of course, the OP MIGHT be using Safari, or even something else.....

[Triguy]

You could waiting an hour.  Also try using a different browser and incognito mode.  Clear your cache and cookies then reboot.  if you still need assistance then submit a ticket by clicking on the question mark on the bottom right.