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Great Neighbour / Super Voisin

Account is locked

The account is locked. My password wont work and it says to contact community for support. I would like to reset my password but I cant

Mayor / Maire

Re: Account is locked

You should send a message to the moderators for their help. .Click this to message them

Please be patient as it could take up to 48 hours for a response...usually much less.

Model Citizen / Citoyen Modèle

Re: Account is locked

You'll may to send a meesage to the Mod Team for help.

Oracle

Re: Account is locked

I just tested the password reset function, and it is working correctly. As i reported before, as long as you are using Gmail, Hotmail, Outlook, Yahoo or iCloud emails, you should get the reset password link within a min of requesting. 


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Model Citizen / Citoyen Modèle

Re: Account is locked


@NDesai wrote:

I just tested the password reset function, and it is working correctly. As i reported before, as long as you are using Gmail, Hotmail, Outlook, Yahoo or iCloud emails, you should get the reset password link within a min of requesting. 


I've had same problem before and when I tried the password reset function before it still told me to contact help to unlock, maybe it is fixed now but it was a problem for me too more than once. Maybe it's my old Firefox browser too that's the problem, but in any event I had to contact the Moderator Team via private message each time and they fixed it all for me.